Associate Data Quality Analyst
6-month contract- Pharmaceutical Company- West Sussex
*This is a hybrid role reporting into their office 2 days a week*
I am working with a top pharmaceutical company who is looking for a Data Quality Analyst on a 6-month contract. The company is in an exciting phase of growth, where the business is channelling its energy, focus, functions and processes towards enhancing customer and patient experience in the countries it operates in.
This role is in the technical service department and you will contribute to delivering top-quality customer experience services to the clients customers throughout the UK and Ireland. You will work to maintain high quality data within their customer relationship management systems. You will be a key contributor in the data quality and integrity of the master data through a customer centred process that delivers a sustainable digital transformation in their customer experience.
Some of your key responsibilities include:
- Being the direct link between their customer’s third party instruments and suppliers
- Performing low to medium complexity back-office tasks to ensure and maintain data quality and data integrity
- Direct third party enquiries through written or verbal communication to suppliers promptly and record all interactions in the customer relations management system
- Escalating any complex issues to more senior team members
- Corrects systems issues and discrepancies to maintain data quality
The key skills and experience the client is looking for:
- Experience with Customer/Supplier communications, written and verbal
- Data administration position experience
If you are interested in hearing more about this role then please send your CV to Tatiana at tsivakova@pararecruit.com